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The Rolex Daytona which I received has ceased working can you advise how I go about getting an exchange or refund as I have had nothing but problems with this watch from day one. I have tried your instructions and the second hand still does not move. The watch is of no use to me whilst in this condition, can you advise further actions. Unfortunately the nearest replica watches UK repair shop is 25 miles away, I am really not happy paying you in full and end up receiving an item which has had more than one problem with it, the trading standards advise that you should sell items which meet the description, in this case it has not. I feel that offering me a discount is a bit of an insult considering I haven’t had the use of it, at this point I would accept a replacement. Wishing I had a Rolex replica sale that worked. I would like a new watch or at least one that works or as I said a watch of a similar style. I don’t get the sending you $20 for postage as I have already paid the postage for the watch that doesn’t work and I have had no use of it, this seems to be dragging on so can we get it finalized once and for all then I might just purchase another watch in the future. I have today received the watch but the glass on top appears to be raised plastic and spoils the look of the Rolex replica UK. Also the interior is cloudy. Can I send it back for exchange?